Most business owners are concerned about three key areas:
- Growing the business. This is about getting new clients, keeping the ones they have and beating the competition.
- Making a profit. Growth doesn’t necessarily mean a profit. This is about running an effective operation so that the top line cash turns into as much profit as possible.
- Building value. This is about turning the business into something that can be transferred to another owner or just run effectively beyond the owners’ individual efforts.
Each client’s program is designed for their specific needs. Program elements can include:
Strategy & Planning. Where is your business today, where would you like it to go and what steps do you need to get started? We work with business owners to develop their strategic vision and know how to translate that to their day-to-day tasks. This program can also help owners who are thinking about buying or selling a business.
Marketing & Business Development. We focus on marketing and sales strategies. We apply the 4Ps of marketing: Product, Price, Place and Promotion. We also work on a solution-selling approach to increase your close rate. As a result of this program business owners will understand (and practice) how to capture the unique aspects of their product (or service) to stand out in a crowded marketplace and sell more.
Customer Service & Retention: We focus on how to keep existing customers happy, how to turn them into your “Fans” who will give you more work and become one of your Promoters.
Team & Individual Development: We focus on how to make your team work most effectively together. Your coach meets with team members and facilitates interaction to improve communication and effectiveness. Through this program owners and team members learn how to set and achieve clear goals, share expertise and become more engaged in the business.
Operations Development: Even the most effective sales and marketing won’t turn a company into a profitable enterprise if the “Operations” side is leaking cash. In this program your coach will help you with a review of your operations to identify areas for improvement and gaps that need filling. Owners gain a fresh, outsiders perspective and learn how to plan to make change happen.
A Business Coach is someone who helps you learn how to run a better business. A good coach will help a client
- Set clear and achievable goals
- Develop a simple plan to get started
- Stay on–track and on-time
- Learn and apply the skills needed to succeed
I am happy to provide a free one-hour consultation to learn more about your business and to see if there is a good “fit” for us to work together.
“If you are seeking a person who can size up a complex situation, identify hidden problems and opportunities, and then recommend strategies that get results, you need Doug Brown. He is a visionary, an educator, and an excellent business coach.” – Jeff Lefkovich, President, JB Commercial, Inc.
Doug brings ideas, enthusiasm, thoughtfulness and process together in a way that blends both his legal training and business expertise. – Daniel Schwartz – Partner, Pullman & Comley, LLC
Doug takes a strategic approach to any project he takes on. He does not leap before he looks. But, when he’s done “looking” he acts. In my work I often run into to people who are either good planners or good executers. Doug is that unusual combination of both. – Andrea Obston, President, Andrea Obston Marketing Communications.